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Posts by Matt Koulas

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Matt Koulas

Matt has 15+ years of experience leading teams, working in companies with outstanding and innovative company culture, and operates two businesses of his own. His passion for company culture grew out of his personal experience with amazing company culture as well as the negative effects of acquisitions on culture.
Woman working at her desk

eNPS Best Practices: Do These 10 Things to Get the Most Out of Your Surveys

Most employers understand the benefit of knowing if their employees are happy, miserable, or somewhere in between. This information can help leaders address problems and make changes that increase workplace satisfaction and reduce turnover. But, sometimes, it’s challenging to get team members to give up their true, unvarnished opinions about

Group of employees being led on a training

Learning and Development Survey Questions, Tips, and More

Employees appreciate it when their companies give them opportunities to improve and expand their skill sets. According to the LinkedIn Workplace Learning Report 2024, 70% of people say learning improves their sense of connection to their organization. However, how can leaders know which of the many types of training to

Checklist illustration

Employee Satisfaction Survey Questions and Best Practices

Savvy employers want their workers to be happy and engaged with their jobs. And, it seems, they are.  According to a survey by The Conference Board, overall job satisfaction is at 62% in 2023.  Now, before you clap and yell “our work here is done!” Stop. While high job satisfaction

3 employees checking in with each other in office setting

Top Employee Communication Strategies

Bad communication stinks. Workplaces that lack strong communication channels are more likely to suffer from misunderstandings, confusion, stifled creativity, and poor to mediocre collaboration. Effective communication is the foundation of any successful workplace. It can increase employee engagement, enhance productivity, and help businesses reach their goals. What are some effective employee communication strategies?

Burnt out female employee

Are Your Employees Burned-Out? 9 Signs to Look For

Employee burnout is rampant. SHRM’s Employee Mental Health in 2024 Research Series found that 44% of 1,405 surveyed U.S. employees feel burned out at work and 51% feel “used up” at the end of the workday. Recognizing employee burnout signs early can help turn around its negative consequences. Want to know if

3 employees standing together

Employee Experience vs Employee Engagement

Most employers want their workforce to be interested in their work and engaged with the company’s goals. That’s why HR puts such a priority on employee engagement.  However, employee experience also plays a big role in worker satisfaction. Both terms are frequently used interchangeably, but they are distinctly different concepts.