Posts by Matt Koulas

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Matt Koulas

Matt has 15+ years of experience leading teams, working in companies with outstanding and innovative company culture, and operates two businesses of his own. His passion for company culture grew out of his personal experience with amazing company culture as well as the negative effects of acquisitions on culture.
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2023 Guide to Understanding eNPS and Its Impact on Businesses

In today’s dynamic workplace environment, understanding the pulse of your employees is crucial. But how do you quantitatively measure something like employee satisfaction or loyalty which can change day to day or week to week? Enter eNPS, a vital metric that has transformed the way businesses gauge workplace satisfaction and

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What Really Constitutes a Good eNPS Score

In the complex world of employee satisfaction, understanding what truly makes a “good” Employee Net Promoter Score (eNPS) can be a bit of a mystery. Before diving deep into the enigma of eNPS, let’s ensure you leave with the essentials: Here are your quick takeaways: So, what is this elusive

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Top Tools to Measure and Analyze eNPS

In the journey to understand employee engagement and loyalty, businesses frequently turn to innovative metrics like the Employee Net Promoter Score (eNPS). It’s a simple yet powerful way to gauge employee loyalty and predict business growth. However, merely collecting eNPS is only half the battle. The real magic lies in